contact us

FAST FRIENDLY AND EASY TO TALK TO.

Customer Service:

Phone

1-866-441-7674

Email

customerservice@brightlending.com

Self-Service

selfservice.brightlending.com

You can also use our Chat feature.

Account Resolution:

Phone

1-866-376-2877

Email

accountresolution@brightlending.com

You can also use our Chat feature.

Hours of Operation

Monday – Friday: 6:00am – 6:00pm MT
Saturday: 6:30am – 5:00pm MT
Sunday: Closed

Hours of Operation

Monday – Friday: 6:00am – 5:00pm MT
Saturday: 6:30am – 5:00pm MT
Sunday: Closed

Customer Service Holidays

Payments scheduled on a Banking Holiday will be adjusted/moved as noted in your application and loan agreement.

Holiday Date Bank Customer Service
New Year's Day 1/1/2021 Closed Closed
Martin Luther King Day 1/18/2021 Closed Closed
President's Day 2/15/2021 Closed Open
Memorial Day 5/31/2021 Closed Closed
Independence Day 7/5/2021 Closed Closed
Labor Day 9/6/2021 Closed Closed
Indigenous People's Day 10/11/2021 Closed Open
Veteran's Day 11/11/2021 Closed Open
Thanksgiving 11/25/2021 Closed Closed
Day After Thanksgiving 11/26/2021 Open Closed
Christmas Eve 12/24/2021 Open Closed
Christmas 12/25/2021 Closed Closed
If the holiday falls on a weekend, check with your financial institution for more information on how the holiday is observed. See our Contact Us page for our hours of operation.
Mailing Address

PO Box 578, Hays, MT 59527

LET US KNOW IF YOU HAVE ANY QUESTIONS OR COMMENTS.

Our goal is to respond within 1 business day and you are always welcome to call customer service at 1-866-441-7674 during our hours of operation.

Complaints & Disputes:

If you require assistance in resolving an issue after speaking with a customer service or account resolution representative, please contact the Fort Belknap Indian Community Tribal Complaint Hotline at 1-888-517-3696 between the hours of 9:00am and 5:00pm MT, or email complaints@islandmtn.com.