contact us

FAST FRIENDLY AND EASY TO TALK TO.

Customer Service:

Phone

1-866-441-7674

Email

customerservice@brightlending.com

Self-Service

https://selfservice.brightlending.com

You can also use our Chat feature.

Account Resolution:

Phone

1-866-376-2877

Email

accountresolution@brightlending.com

You can also use our Chat feature.

Hours of Operation

Monday – Friday: 6:00am – 6:00pm MT
Saturday: 6:30am – 5:00pm MT
Sunday: Closed

Hours of Operation

Monday – Friday: 6:00am – 5:00pm MT
Saturday: 6:30am – 5:00pm MT
Sunday: Closed

Customer Service Holidays

Payments normally scheduled on these dates will be moved based on the information provided in your application.

Holiday Date Bank Customer Service
New Year's Day 1/1/2020 Closed Closed
Martin Luther King Day 1/20/2020 Closed Closed
President's Day 2/17/2020 Closed Open
Easter 4/11/2020 Determined by Bank Closed
Memorial Day 5/25/2020 Closed Closed
Independence Day 7/4/2020 Closed Closed
Labor Day 9/7/2020 Closed Closed
Indigenous People's Day 10/12/2020 Closed Open
Veteran's Day 11/11/2020 Closed Closed
Thanksgiving 11/26/2020 Closed Closed
Day After Thanksgiving 11/27/2020 Open Closed
Christmas Eve 12/24/2020 Open Closed
Christmas 12/25/2020 Closed Closed
If the holiday falls on a weekend, check with your financial institution for more information on how the holiday is observed. See our Contact Us page for our hours of operation.
Mailing Address

PO Box 578, Hays, MT 59527

LET US KNOW IF YOU HAVE ANY QUESTIONS OR COMMENTS.

Our goal is to respond within 1 business day and you are always welcome to call customer service at 1-866-441-7674 during our hours of operation.

Complaints & Disputes:

If you require assistance in resolving an issue after speaking with a customer service or account resolution representative, please contact the Fort Belknap Indian Community Tribal Complaint Hotline at 1-888-517-3696 between the hours of 9:00am and 5:00pm MT, or email complaints@islandmtn.com.