contact us
FAST FRIENDLY AND EASY TO TALK TO.
Customer Service:
Phone
customerservice@brightlending.com
Self-Service
You can also use our Chat feature.
Account Resolution:
Phone
accountresolution@brightlending.com
You can also use our Chat feature.
Monday – Friday: 6:00am – 6:00pm MT
Saturday: 6:30am – 5:00pm MT
Sunday: Closed
Hours of Operation
Monday – Friday: 6:00am – 5:00pm MT
Saturday: 6:30am – 5:00pm MT
Sunday: Closed
Customer Service Holidays
Payments scheduled on a Banking Holiday will be adjusted/moved as noted in your application and loan agreement.
| Holiday | Date | Bank | Customer Service |
|---|---|---|---|
| New Year's Day | 1/1/2021 | Closed | Closed |
| Martin Luther King Day | 1/18/2021 | Closed | Closed |
| President's Day | 2/15/2021 | Closed | Open |
| Memorial Day | 5/31/2021 | Closed | Closed |
| Independence Day | 7/5/2021 | Closed | Closed |
| Labor Day | 9/6/2021 | Closed | Closed |
| Indigenous People's Day | 10/11/2021 | Closed | Open |
| Veteran's Day | 11/11/2021 | Closed | Open |
| Thanksgiving | 11/25/2021 | Closed | Closed |
| Day After Thanksgiving | 11/26/2021 | Open | Closed |
| Christmas Eve | 12/24/2021 | Open | Closed |
| Christmas | 12/25/2021 | Closed | Closed |
PO Box 578, Hays, MT 59527
LET US KNOW IF YOU HAVE ANY QUESTIONS OR COMMENTS.
Our goal is to respond within 1 business day and you are always welcome to call customer service at 1-866-441-7674 during our hours of operation.
Complaints & Disputes:
If you require assistance in resolving an issue after speaking with a customer service or account resolution representative, please contact the Fort Belknap Indian Community Tribal Complaint Hotline at 1-888-517-3696 between the hours of 9:00am and 5:00pm MT, or email complaints@islandmtn.com.