Bright Lending. 

We’re here to help light the way for the 17+ million people who don’t have access to short-term credit through conventional banks each year. These underserved customers deserve an option to manage their unforeseen expenses.

We’re Bright Lending and we offer online small dollar credit products that help our borrowers bridge the gap between today’s expenses and tomorrow’s possibilities. 

Customer Service Inquiries
For general account inquiries, please email us at customerservice@brightlending.com, use our Chat feature, or visit our self-service portal at https://selfservice.brightlending.com.

Account Resolution
To manage a past due balance please contact us by phone at 1-866-376-2877 or by email at accountresolution@brightlending.com.

Fraudulent Activity or Identity Theft
To report fraudulent activity or deceptive lending practices, please contact the OLA Consumer Hotline at 1-866-299-7585 or visit the OLA Consumer Hotline page for more information.

Debt Assistance
If you’re struggling with debt, it’s okay to reach out for help. You can contact an NFCC member organization through http://www.nfcc.org or by calling 1-800-388-2227.

Questions or Concerns
Please send an email to customerservice@brightlending.com or use our Chat feature to talk to one of our helpful agents. For basic account information visit our self-service portal at https://selfservice.brightlending.com.

Just a reminder, please don’t include sensitive personal information such as your social security number or bank account number in your message.